FAQ

 

What is your shipping policy?

All paintings are fully cured and varnished and will ship in 4 to 5 business days. You will receive an email with the tracking number when the package ships.

RETURNS: Every sale is handled with care and as much clarity and transparency as possible.  My goal is for you to be happy with your purchase!  Because of this, all sales are final except in certain situations. If you have concerns, please e-mail me anytime! Email: beckyporterart@gmail.com
As a result, please take the time to read descriptions carefully. Please check sizes, and also check colors on multiple screens if you are concerned about color variations.  I try my best to represent the colors and tones in my work honestly and clearly. Some of my photos show my process of painting on location. The colors of these paintings outdoors are what they look like under daylight. Since they will be viewed indoors, refer to the other photos provided for color.

DOMESTIC SHIPPING:

Packages ship Fed Ex Ground. Pricing is Flat Rate and includes shipping, packaging, and handling.

INTERNATIONAL SHIPPING:

Packages ship USPS International. Pricing is Flat Rate and includes shipping, packaging, and handling. Depending on your country, shipping may cost much more than anticipated. I will send you an invoice with the additional fees if this is the case.

LOCAL:

If you are local to Northwest Arkansas and want to skip the shipping and come to my studio in Bella Vista to pick up you are more than welcome to do so. Please email me at beckyporterart@gmail.com to work out a time. Use the code “StudioPickup” for forgo all the shipping fees.

What surface are you painting on?

My studies are painted on Raymar panels. All are painted on Belgian Linen or Cotton Canvas and are archival.

The 1/8" MDF Raymar Panel is a museum quality painting panel for professional artists.

Where can I find a frame?

All my paintings ship unframed. This allows for ease of shipping at much lower costs. It also allows you to find a frame that suits your style and needs. Since my paintings are on panels, they fit easily in many frames. If you would like to frame it yourself to save in cost, a local craft store or online shop will have many options. My personal recommendation for online is DickBlick. My favorite frame of theirs is here. You will need to purchase wire, d-rings, and clips separately for most online shops and local retailers.

Since DickBlick doesn’t offer many 6x8 inch frames, I recommend PictureFrames.com for that size. They have thousands of options. My favorites are here.

Or to make things easy, just take your painting to your local frame shop and let them do the work for you!

Can I commission a Painting?

My commission schedule is currently full until early 2019. I will have more details on commissions and pricing when my schedule opens back up.

WHO ACTUALLY OWNS THE PAINTING?

Please not that I retain all rights to all artwork I create, even those of sold and commissioned original paintings. I retain the right to make reproductions of any and all artwork I create.

The collector or buyer may not reproduce the artwork in any way without written permission. When you purchase an original you, the collector, have the right to display the artwork your home or business. But the artwork may not be resold or reproduced for profit without my written permission.

Any other questions?

Please e-mail me at beckyporterart@gmail.com

I am happy to help you with any concerns or questions.